Terms and Conditions
Use the link below to view Crawford Scientific (UK) Ltd's Terms and Conditions:
Company details
Registration Number: SC146235
Registered Address: Holm Street, Strathaven, Lanarkshire, ML10 6NB, Scotland.
Use the links below to download our Terms & Conditions
- Download - Website Terms and Conditions
- Download - Crawford Scientific. Privacy Notice
- Download - Service Level Agreement
- Download - Combined Terms and Conditions - Analytical Services, Supplies, Training & Consultancy
- Download - Website Privacy Policy
Should you require this information in an alternative format please contact:
Crawford Scientific
Holm Street
Strathaven
Lanarkshire
ML10 6NB
T: +44(0)1357 522961
F: +44(0)1357 522168
1. Interpretation
The following definitions and rules of interpretation apply in these Conditions.
1.1 Definitions:
| Business Day | a day, other than a Saturday, Sunday or public holiday in England, when banks in London are open for business. |
| Business Hours | the period from 9:00 am to 5.00 pm on any Business Day. |
| Commencement Date | has the meaning given in clause 2.2. |
| Conditions | these terms and conditions as amended from time to time in accordance with clause 18.8. |
| Consideration | has the meaning given in clause 9.1. |
| Contract | the contract between the Supplier and the Customer for the supply of Goods or Services or Goods and Services in accordance with these Conditions. |
| Customer | the person or firm who purchases the Goods or Services or Goods and Services from the Supplier. |
| Deliverables | the deliverables set out in the Order produced by the Supplier for the Customer. |
| Delivery Location | has the meaning given in clause 4.2. |
| Force Majeure Event | an event, circumstance or cause beyond a party’s reasonable control. |
| Goods | the goods (or any part of them) set out in the Order. |
| Goods Specification | any specification for the Goods, including any relevant plans or drawings, that is agreed in writing by the Customer and the Supplier. |
| Group | in relation to a company, that company, any subsidiaries or holding company from time to time of that company, and any subsidiary from time to time of a holding company of that company. |
| Intellectual Property Rights | patents, utility models, rights to inventions, copyright and neighbouring and related rights, moral rights, trade marks and service marks, business names and domain names, rights in get-up and trade dress, goodwill and the right to sue for passing off or unfair competition, rights in designs, rights in computer software, database rights, rights to use, and protect the confidentiality of, confidential information (including know-how and trade secrets), and all other intellectual property rights, in each case whether registered or unregistered and including all applications and rights to apply for and be granted, renewals or extensions of, and rights to claim priority from, such rights and all similar or equivalent rights or forms of protection which subsist or will subsist now or in the future in any part of the world. |
| Losses | all liabilities, damages, losses (including loss of profits, loss of business, loss of reputation, loss of savings and loss of opportunity), fines, expenses and costs (including all interest, penalties, legal costs (calculated on a full indemnity basis) and professional costs and expenses). |
| Order | the Customer’s order for the supply of Goods or Services or Goods and Services, as set out in the Customer’s purchase order form, the Customer’s written acceptance of the Supplier’s quotation, or overleaf, as the case may be. |
| Quotation | any quotation given by the Supplier in the nature of a quotation, proposal, fee quote or similar document the services, including any Deliverables, supplied by the Supplier to the Customer as set out in the Service Specification, which may be in the nature of technical training, consulting, familiarisation, installation preventative guidance, maintenance, breakdown repair, technical support, e-learning and other product-related services. |
| Services | The Services shall not Crawford Scientific Limited 10th June 2026 2 include analytical testing, laboratory analysis, assay, inspection, calibration or other scientific testing services. |
| Service Specification | the description or specification for the Services provided in writing by the Supplier to the Customer. |
| Supplier | Crawford Scientific (UK) Ltd registered in Scotland with company number SC146235, or such other Group company as is identified in the Order. |
| Supplier Materials | has the meaning given in clause 8.1.7. |
| Warranty Period | has the meaning given in clause 5.1. |
Interpretation
A person includes a natural person, corporate or unincorporated body (whether or not having separate legal personality).
A reference to a party includes its successors and permitted assigns.
A reference to legislation or a legislative provision is a reference to it as amended or re-enacted. A reference to legislation or a legislative provision includes all subordinate legislation made under that legislation or legislative provision.
A reference to a holding company or a subsidiary means a holding company or subsidiary (as the case may be) as defined in s.1159 of the Companies Act 2006.
Any words following the terms including, include, in particular, for example or any similar expression shall be interpreted as illustrative and shall not limit the sense of the words preceding those terms.
A reference to writing or written excludes fax but not email.
2 Basis of Contract
2.1 The Order constitutes an offer by the Customer to purchase Goods or Services or Goods and Services from the Supplier in accordance with these Conditions.
2.2 The Order shall only be deemed to be accepted when the Supplier issues written acceptance of the Order, at which point and on which date the Contract shall come into existence (Commencement Date).
2.3 Any samples, drawings, descriptive matter or advertising issued by the Supplier and any descriptions of the Goods or illustrations or descriptions of the Services contained in the Supplier’s catalogues or brochures are issued or published for the sole purpose of giving an approximate idea of the Goods and Services described in them. They shall not form part of the Contract nor have any contractual force.
2.4 These Conditions apply to the Contract to the exclusion of any other terms that the Customer seeks to impose or incorporate, or that are implied by law, trade custom, practice or course of dealing.
2.5 Any Quotation given by the Supplier shall not constitute an offer, and is only valid for a period of 30 days from its date of issue, unless otherwise stated in the Quotation.
2.6 All of these Conditions shall apply to the supply of both Goods and Services except where the application to one or the other is specified.
2.7 The Customer waives any right it might otherwise have to rely on any term endorsed upon, delivered with or contained in any documents of the Customer that is inconsistent with these Conditions.
2.8 These Conditions shall be read together with any policy documents issued by the Supplier from time to time, including any returns policy, service policy, booking policy, e-learning acceptable use rules and health and safety requirements, which shall form part of the Contract to the extent expressly incorporated.
3. Supply of Goods
3.1 The Goods are described in the Goods Specification.
3.2 The Supplier reserves the right to amend the Goods Specification if required by any applicable law or regulatory requirement, and the Supplier shall notify the Customer in any such event.
4. Delivery of Goods
4.1 The Supplier shall ensure that:
4.1.1 each delivery of the Goods is accompanied by a delivery note that shows the date of the Order, all relevant Customer and Supplier reference numbers and the type and quantity of the Goods; and
4.1.2 if the Supplier requires the Customer to return any packaging material to the Supplier, that fact shall be made clear in advance communication from the Supplier to the Customer. The Customer shall make any such packaging materials available for collection at such times as the Supplier shall reasonably request. Returns of packaging materials shall be at the
Supplier’s expense.
4.2 The Supplier shall deliver the Goods to the location set out in the Quotation or Order or such other location as the parties may agree (Delivery Location) at any time after the Supplier notifies the Customer that the Goods are ready. If no location is specified in the Quotation or the Order then the Delivery Location shall be ex works, the Supplier’s premises.
4.4 Delivery of the Goods is completed on the completion of (i) unloading of the Goods at the Delivery Location where the Delivery Location is remote from the Supplier’s premises, or (ii) loading of the Goods at the Delivery Location where the Customer is collection from the Supplier’s premises.
Any dates quoted for delivery of the Goods are approximate only, and the time of delivery is not of the essence. The Supplier shall not be liable for any delay in delivery of the Goods that is caused by a Force Majeure Event or the Customer’s failure to provide the Supplier with adequate delivery instructions or any other instructions that
are relevant to the supply of the Goods.
If the Supplier fails to deliver the Goods, its liability shall be limited to the costs and expenses incurred by the Customer in obtaining replacement goods of similar description and quality in the cheapest market available, less the price of the Goods.
The Supplier shall have no liability for any failure to deliver the Goods to the extent
that such failure is caused by a Force Majeure Event or the Customer’s failure to
provide the Supplier with adequate delivery instructions or any other instructions that
are relevant to the supply of the Goods.
If the Customer fails to accept delivery of the Goods within 14 days of the Supplier
notifying the Customer that the Goods are ready for delivery, then except where such
failure or delay is caused by a Force Majeure Event or by the Supplier’s failure to
comply with its obligations under the Contract in respect of the Goods: