About Us

Crawford Scientific is the UK's premier supplier of consumables and services into analytical chemistry laboratories.

We have been independently supplying analytical labs with products and training since 1985. Our independent status means that we can offer you the products and services that are suitable for your instruments and applications.

Our customer & employee retention, coupled with our high level of technical knowledge, show that Crawford is a trusted company to work with. Each territory has dedicated accounts managers and a business development manager in the office and in the field. Our team receives comprehensive training on all our product lines and can offer you the best solutions from our vendor-neutral stock. 

Everything we do is underpinned by 4 pillars that set us apart from the competition:

 

Readily Available Technical Support | Outstanding After-Sales Care | A Wide-Range of Products | Fast Delivery With Excellent Communication

 

Over 100,000 Products From All Major Manufacturers

Our product catalogue rivals leading warehouses, but with Crawford, every customer gets the human touch. Customers are assigned an account manager to ensure the best value from their products. You can browse and shop all of our products with ease, using our modern eCommerce platform. If you need help finding what you need, then don't hesitate to get in touch with our team. 

 

Technical support services

We have experienced chromatographers throughout our organisation. This allows us to offer all of our customers a number of services to help improve your analytical capability or solve problems with existing methods or technology. We offer a host of training courses and consultancy services, as well as the world's leading eLearning platform for chromatography and mass spectrometry — CHROMacademy. 

Our technical staff have considerable experience in troubleshooting HPLC, GC and MS instrumentation and applications issues. As a Crawford Scientific customer, you have direct access to this information and knowledge — so why struggle to try and get to the bottom of the problem? Give us a call or drop us a note and we will typically try to get to the bottom of your issues within 24 hours. 

Contact [email protected] or call 01357 522 961 

We are the brains behind CHROMacademy

Using our outstanding breadth of knowledge in all aspects of chromatography and mass spectrometry, we have created the world's leading eLearning platform for the analytical sciences. LAbs around the old use CHROMacademy 

After-Sales Care

We sell over 100,000 products so communication is key to our customer's success. Our staff are excellent communicators who always put the customer first.

When you place an order, you will always receive an acknowledgement that it is being processed within 2 hours. In order to avoid disruption and offer complete transparency, we send delivery updates each week.

We pride ourselves on being proactive problem-solvers. Much like our approach to training and instrumentation, we're always looking at ways to help resolve issues before they arise — prevention is better than a cure! 

We adopt proactive account strategies with our customers to support their business needs. This consists of account savings and new product initiatives.

With Crawford Scientific, you are in good hands!

Fast Delivery

At Crawford Scientific, we aim to deliver your goods to you as quickly and efficiently as we possibly can. With over 100,000 products, delivery times vary. However, any uncertainty regarding lead times is replaced by clear communications. When you place an order, online or over the phone, you will be updated at several points throughout the shipment process from your dedicated account manager. We will always get your products to you as soon as possible. 

All orders are shipped by our delivery partner, UPS.

Part of the Arch Sciences Group


We are part of Arch Sciences Group - 

Arch leads and operates businesses with a common goal — to improve the understanding of the chemical world through analytical science.

Together, our businesses endeavour to deliver products and services for the betterment of humanity. Our work is dedicated to helping our clients deliver on their scientific goals, which will lead to improved lives for us all.

Copyright © 2021 Crawford Scientific